How do chatbots utilize existing tables in Power Apps or Power Automate?

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Chatbots in Power Apps or Power Automate utilize existing tables through the integration capabilities provided in the platform. The correct approach involves using the Call an action feature in the chatbot authoring canvas. This mechanism allows chatbots to execute predefined actions within Power Apps or to interact with data sources effectively.

By using the Call an action feature, the chatbot can invoke workflows or processes that are built on those existing tables, enabling it to retrieve or manipulate data as required. This interaction ensures that the chatbot can access and use the data stored in these tables seamlessly, allowing for dynamic responses based on user input.

The integration does not directly rely on synchronizing the tables with the chatbot entities nor does it necessitate any one-time synchronization configurations, thus emphasizing the importance of the Call an action feature in facilitating effective communication between the chatbot and the data stored within Power Apps or Power Automate.

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